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How to Resolve Screenshots On Mac Is Not Working Problem


Are your Mac screenshot shortcuts not reacting correctly? Do you hear the sound of the camera shutter, but it doesn’t show on your screen? Well, there’s no question that taking screenshots on Mac is a pretty straightforward process, because Mac comes with an simple way to do that. But since a few users complain about the “screenshot on Mac not working” problem, we’re here to help out.

Okay, read our guide to find the six best solutions to misplaced Mac Screenshot shortcuts & ways to take a Mac screenshot quickly!

Ways to Fix Screenshots Not functioning on Mac

PART 1: The Correct Way To Take A Screenshot On Mac

Well, before you go to find solutions to fix the “Screenshots on MacBook” issue, it doesn’t work. The first thing you need to do is make sure you capture the Mac screen the right way.

Check out the default Mac Screenshot Shortcuts:

  • Command ? + CTRL + SHIFT + 3 = To Print Full Screen To Clipboard 
  • Command ? + SHIFT + 3 = To Capture Full Mac Screen & Save As File 
  • Command ? + CTRL + SHIFT + 4 = To Capture Selected Area To Clipboard 
  • Command ? + SHIFT + 4 = To Print Selected Area & Save As File
mac keyboard

That’s how you’re going to take screenshots on Mac. If you think you’re using them correctly but still can’t grab the screen and save it, keep reading our next chapter. We’ve listed some successful solutions that would help you capture screenshots on MacBook Pro without any trouble!

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PART 2: Quick Fixes To Resolve Screenshot On Mac Not Working Issue: MacBook Pro

If you are sure that you are pressing the Mac Screenshot Shortcuts correctly but are still unable to capture the Mac image, please apply the following fixes.

FIX 1: Restart & Update Your macOS

If you haven’t forced restart your Mac in a long time, then it might be possible that certain functions stop responding. So, we will try with a simple fix to see if it helps you to solve the Apple screenshots problem. Check out different ways to restart MacBook. 

  • Hold down the Power button & choose the Restart option. 
  • Hit the Control + Eject button altogether & select Restart option. 
  • Click on the Apple menu and hit the Restart button. 
  • Alternatively, you can also press CTRL + CMD + Power buttons to choose the Restart option. 

If Mac restart doesn’t solve your problem, then check out whether there’s an update available for your MacBook. Quite often, the company releases specific bug fixes that can help you resolve the common problems. 

To check for Mac updates, follow the steps:

  • Open System Preferences & go to Software Update 
  • Hit the Update Now button. If there’s a new macOS version available, you can follow the on-screen prompts to start the installation process. 
mac update

FIX 2: Check The Keyboard Settings 

Though the keyboard shortcuts are enabled by default      if in case they have been turned off at some point or have been set to combinations other than defaults, you have to check them once: 

  • Click on the Apple menu (located in the Dock) > Open System Preferences.
  • Keyboard > head towards the Shortcuts tab. 
  • Click on Screenshots option & go through the settings.
  • If by any chance the Mac Screenshot Shortcuts are disabled, check the boxes to turn them back on. 
  • Hit Restore Defaults option to restart Mac with your default keyboard shortcut settings. 
keyboard settings

FIX 3: Confirm The Location Of Saving Mac Screenshots

By default, all the taken Mac Screenshots are saved to the Desktop. However, if you have ever changed the location settings, your screenshot may get hidden from you. To make sure the location of saving screenshots on MacBook, check out these steps.

  • Launch the Screenshot app > Options 
  • Now verify the location that is set to save the Mac Screenshots, if it is correct, hit the Save to section. 
  • If not, change it to Desktop and Save it!

FIX 4: Try Using Grab To Screenshot On Mac 

There are a few other ways to take screenshots on Mac. If your Mac screenshot shortcuts aren’t responding correctly, try giving the Grab tool a chance to capture the screen on Mac machine. If you are already aware, Grab is a native Apple application that lets users take screenshots of the entire window or a specific area of your display. 

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To take a screenshot with Grab Apple Screenshot tool, follow the steps below:

  • Launch Applications  & go to Utilities 
  • Locate ‘Grab’ macOS app & hit the Capture button
mac setup

According to your requirements, choose the desired option to take a screenshot on a Mac machine. 

FIX 5: Make Use Of Preview To Screenshot On Mac 

You must already be aware of the excellent default utility Preview, that Mac offers to open, manage & edit images easily. You can utilize the Preview tool to grab screens on Mac, next time you encounter the problem of ‘Screenshot on Mac not Working’ properly. 

To use the Preview app on Mac for capturing screenshots, follow the steps below: 

  • Navigate to the Preview app, located in the Dock. 
  • Hit the File option & from the drop-down menu, choose to Take Screenshot option. 
  • You can either choose to take a screenshot of the whole window, your entire Mac screen or a specific selection of the window.
save screenshot

Hopefully, you found these methods to take a screenshot on MacBook effortless. However, if you want to fix the Mac Screenshot Shortcuts quickly, here’s another workaround worth trying! 

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FIX 6: Try Resetting Your Mac’s NVRAM

The methods mentioned above should probably rule out the problem of ‘Screenshot on Mac not responding’ and also the misplaced screenshot shortcuts. But if these old school tricks didn’t work out for you, then you might need to go a little deeper to check out the internal settings of your MacBook. 

Since NVRAM (Nonvolatile Random-Access Memory), is entirely responsible for controlling the internal settings for your Mac, you can try giving it a quick reset to see if it solves your ‘Screenshot on Mac’ not working issue. 

PART 3:  How To Recover Lost Screenshots On Mac?

Well most probably, as soon as the “Screenshot On Mac Not Working” problem gets resolved, all your captured screens should be saved securely. But in case, you lost them due to unknown reasons, don’t worry, we’ll be telling you specific ways to recover your accidentally deleted or lost screenshots on Mac. We recommend using EaseUS Data Recovery Wizard for this purpose. 

The Mac data recovery software is designed in a way that can restore accidentally deleted, missing or lost files such as photos, music files, documents, videos and other multimedia data. No matter what the data loss scenario is, EaseUS Data Recovery Wizard works amazingly well to recover your lost media files in just a few clicks. You can try it NOW! 

PART 4: Connect With Us

Have any concerns regarding your Mac? Facing any other troubleshooting problems? Well, feel free to connect with us on our Social Media Platforms, or you can write to us at hel[email protected] . We’ll try our best to help you with accurate diagnosis and solutions! 

And if you liked this article, don’t forget to share it with your friends & colleagues. Share buttons are right at the top of the article! 

Ayeni Sylvester
the authorAyeni Sylvester

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